State Farm® Insurance Agent Brent Reece
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robin Cooper
February 10, 2025
5
out of
5
rating by Robin Cooper
"Had a top notch experience. The appointment went very smooth, no problems. Brent is very knowledgeable and courteous. He answered all our questions and offered suggestions to help us make decisions."
We responded:
"Hi Robin, thank you for the wonderful review! It was my pleasure to assist you and make sure your appointment went smoothly. I'm glad I could answer your questions and offer suggestions to help you make informed decisions. We hope to serve you again soon. - Brent"
Allen Wood
February 10, 2025
5
out of
5
rating by Allen Wood
"Brent at State Farm has always done a good job for my family, Checks on us periodically and doesn't mind an actual conversation instead of all this online automation with no personal touch, They just always reminded me of the small town service company and when I had a claim several years ago, they were there the next day and paid it out in full."
We responded:
"Hi Allen, thank you for your kind words! We take pride in providing personal touch and genuine connection, and we're so glad to hear we have been able to offer that to you and your family. Taking the time to check in and be there when you need us—especially during a reporting process—is exactly what we strive for. We appreciate your loyalty and hope to serve you again soon. - Brent"
Jerry Sprouse
November 22, 2024
5
out of
5
rating by Jerry Sprouse
"Brent did a good job reviewing all the details on our policies."
We responded:
"Jerry, thank you for sharing your experience! I’m glad I could assist in reviewing the details of your policies and ensuring everything is clear. Our team aims to provide our customers with thorough and clear information, and we are glad to learn we delivered. If you have any more questions or need assistance in the future, feel free to reach out! - Brent "
Betty Shewman
November 15, 2024
5
out of
5
rating by Betty Shewman
"The details of my policy were explained clearly. It was a very pleasant meeting! Thank you!"
We responded:
"Betty, thank you so much for your kind words! We’re thrilled to hear that the details of your policy were explained clearly and that you had a pleasant experience during our meeting. It’s always our goal to ensure everything is easy to understand and that you feel confident in your coverage. We truly appreciate your trust and look forward to assisting you whenever you need us. - Brent"
Brenda Short
November 4, 2024
5
out of
5
rating by Brenda Short
"Great place to meet all your insurance needs."
We responded:
"Thank you, Brenda! We're so glad to hear that you've had a great experience with us. It’s our goal to make meeting your insurance needs as easy and seamless as possible. We’re here whenever you need us and appreciate your trust in our team! - Brent "
Robert Moore
September 19, 2024
5
out of
5
rating by Robert Moore
"I have had State Farm for many years and have always had courteous service from both Brent and his associates in his office. He is very knowledgeable about the Multiple types of products the company has to offer. And takes time to understand what matters to me/you."
We responded:
"Robert, thank you so much for your continued trust and kind words! We're thrilled to hear that our team have consistently provided you with the courteous and personalized service you deserve. Our goal is always to ensure that you feel confident in the coverage you have, and we're glad Brent’s knowledge and attention to what matters most to you has made a positive impact. We truly appreciate your loyalty and look forward to serving you for many more years to come!. - Brent"
Carole Shambough
September 10, 2024
5
out of
5
rating by Carole Shambough
"I have carried my auto insurance with Brent Reece at State Farm for many, many years, and I am totally satisfied! He does periodic revIews to ensure coverage needs have not shifted, and he and his office staff always return calls promptly, and making payments with them is so easy!! I highly recommend Brent and State Farm for all your insurance needs!!!"
We responded:
"Thank you so much for your kind words and for trusting our State Farm agency with your auto insurance for so many years! We're thrilled to hear that you've had such a positive experience with our regular coverage reviews and customer service. Making sure your needs are met and keeping things simple is our priority, and we truly appreciate your recommendation. We're here for you whenever you need us! -Brent"
Sandra Davis
September 7, 2024
5
out of
5
rating by Sandra Davis
"Great service and responds quickly. Thank you 😊"
We responded:
"Sandra, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Quick responses and excellent service are what we strive for, and it's wonderful to know we hit the mark for you. If you ever need anything else, we're just a call away! - Brent"
BB King
September 6, 2024
5
out of
5
rating by BB King
"Great people to work with, highly recommend!"
We responded:
"Thank you for your recommendation! The Brent Reece State Farm Agent team is thrilled to hear you enjoyed working with us. We appreciate your support. - Brent"
Janet Kenyon
August 30, 2024
5
out of
5
rating by Janet Kenyon
"This office goes above and beyond for customer satisfaction! The friendly folks always answer all your needs. Glad I chose Brent Reece State Farm for my insurance needs."
We responded:
"Janet, thank you for your fantastic review! We are delighted to hear we addressed your insurance needs. Our team strives to go above and beyond for our customers, and it's wonderful to know that our efforts made a difference for you. We appreciate your feedback. - Brent"
Terri Hamm
May 29, 2024
5
out of
5
rating by Terri Hamm
"Brent Reece and his staff are very friendly and responsive to all my insurance needs. They follow up to ensure I have everything I need, and verify any changes that have occurred. They are excellent to work with!"
We responded:
"Terri, thank you for your kind words. We're thrilled to hear that you had a positive experience with our State Farm Agent team! We strive to provide friendly and responsive service to all our customers, and it's wonderful to know that our follow-ups and attention to detail have made a difference for you. We look forward to continuing to work with you! -Brent"
Reisys V. Felicity Sumeragi
April 23, 2024
5
out of
5
rating by Reisys V. Felicity Sumeragi
"Everything is always explained clearly and honestly, allowing you to make informed decisions about your coverage and needs"
We responded:
"Hi Reisys, thank you for your positive feedback! At the Brent Reece State Farm Agent office, we strive to make sure our customers have all the information they need to make informed decisions about their coverage. We appreciate your support. - Brent Reece State Farm Agent"
Tyler Brown
July 20, 2023
5
out of
5
rating by Tyler Brown
"Breanna Huber was very nice, professional, and fast at her job. Got me switched over in no time and also helped make my coverages better than what I had. She also reached out with updates to let me know everything every step of the way."
We responded:
"Thank you, Tyler! Appreciate the review. "
Christy England
May 2, 2023
5
out of
5
rating by Christy England
"Olivia was very nice and helpful"
We responded:
"Hi Christy - Thank you for your kind words regarding the level of customer service received while working with Olyvia and for taking the time to leave us a review! If there's ever anything that we can help with, please feel free to contact us at any time. We're always happy to help when we can! - Brent"
Scott S
April 28, 2023
5
out of
5
rating by Scott S
"Great branch, Brent's the best"
We responded:
"Hi Scott - thank you for taking the time to leave us a review and for your kind words! Let us know if we can assist with any questions that you may have. - Brent"
jamie escue
April 21, 2023
5
out of
5
rating by jamie escue
"My experience has always been good. Today was no different . Brent is very friendly and professional."
We responded:
"Hi Jamie - Thank you so much for the review, loyalty toward our business, and your kind words! We appreciate you and we look forward to continuing to serve you in the future. Please don't hesitate to reach out if you ever have any questions or need anything at all. - Brent"
john Holt
August 24, 2022
5
out of
5
rating by john Holt
"Brent Reece and staff always so friendly and eager to help me with all my insurance needs. Away awnser any questions and concerns I my have. Thanks for great personal service"
We responded:
"Thanks, John! Thank you for your kind words. We are here to assist you with your insurance needs."
Darrell Emanuel
August 13, 2022
5
out of
5
rating by Darrell Emanuel
"Willing to help you anyway he can and the staff is very nice so if your looking for a good company for insurance give Brent a try"
We responded:
"Hi Darrell – Thank you for the kind words about your experience while working with our team. I always enjoy customers taking the time to leave us a raving review. Let us know if we can assist you in the future with any insurance or financial services questions you may have. - Brent"
Kasey Carrell
July 30, 2022
5
out of
5
rating by Kasey Carrell
"Brent has been a tremendous help and is always wonderful to work with. It's why I've been with him for so long, even not being near New Pal."
We responded:
"Thank you, Kasey! Appreciate the comments."
Shelley Bates
May 25, 2022
1
out of
5
rating by Shelley Bates
"Their "roadside assistance " is a joke and I found out after years with them they turn in each tow as a claim. How did I find out? My insurance got canceled! I could have used my AAA had I known that. Thanks for the screw. May you have an aeronautical intercourse in a motivated piece of pastry!"
Jason Schanzel
May 4, 2022
5
out of
5
rating by Jason Schanzel
"So thrilled with my coverage with StateFarm. Ellen was amazing with helping me with my insurance needs. Couldn’t have asked for a better agent"
We responded:
"Thank you for the note, Jason!"
Tom Harrell
April 22, 2022
5
out of
5
rating by Tom Harrell
"I'll just take a moment to say this about Brent Reece and his office staff. Brent and his office staff have always been extremely helpful with sound advice and guidance. I have been with State Farm for decades and have always been treated fairly by the company. Brent has been the best agent that I have had in all those years. He and his staff are so personable when handling clients. Thank you Brent and State Farm!"
We responded:
"Thank you, Tom! Appreciate your business."
Rick Fulmer
February 22, 2022
5
out of
5
rating by Rick Fulmer
"Brent is very fast and efficient when called and communication is needed."
We responded:
"Thank you Rick! Appreciate the feedback."
Stu Woods
December 14, 2021
5
out of
5
rating by Stu Woods
"Brent and the staff are aways here to talk through everything and super helpful. Never pushy and always understandable. A+++"
We responded:
"Thank you, Stu for the 5 stars!"
Ginger Bomb
October 16, 2021
3
out of
5
rating by Ginger Bomb
"Kaitlyn M. was always great to talk to, she always took the time, & assisted with our needs. Anything related to auto comprehensive, or not at fault incidents have been a bit tricky at times, but after time they finally resolve. I'm not happy with how State Farms Casualty, when storm's came through damaging our home's gutters, & the roof sustained a significant impact, that it started leaking, resulting in interior damages, after dealing with State Farm claims department, the lack to cover what they state in policy coverage is the worst! A check was sent for less than $3k, they claimed they'd cover damage of some shingles, gutter's, & interior damage, with my deductible being $1,000, & the check, I havent cashed the check they sent, I tried several times to cancel the claim, to return the check but State Farm claims dept., will not cancel. I still have the check, I've paid over $8,000 in just the roof alone, replaced gutter's $2,000, interior damages I have spent several thousand, still bleeding out money! I'm not happy with how my home claim with State Farm Home Insurance was handled! I've had several contractors out, State Farm field claim's adjuster stated the entire roof should be replaced, & covered, but they won't!!! I even told the claim's ppl what the field rep., they evaded my questions, & my contractor's too! I've made to many calls to claims dept., every time I spoke with them over the past year & 1l2, it's the same bs! I thought my own agent would have at least had my back, but every conversation, was call the claims dept., heck half the time the claims dept., never returned my calls, I felt alone, & it's pointless to think that in these time's, that the policy for my home owner's insurance with State Farm, isn't even worth the ink it's written in, they dont cover what I have been paying for, all these year's!"
We responded:
"Hello Ginger Bomb! We would love to discuss this issue with you. We are here at the office 9-5 to answer any of your calls. Please give us a call when you have a chance. Thank you."