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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sue Rice

Sue Rice

June 10, 2026

5  out of  5
rating by Sue Rice
"Katie Steven’s has taken care of all of my insurance needs and questions. I am very happy to work with her. She provides quick and accurate responses to our needs."
We responded:
"Thank you, Sue, for sharing your experience with Katie Steven's. It's great to hear that she has been able to address all your insurance needs and questions with quick and accurate responses. We appreciate your feedback and look forward to continuing to serve you."
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Carisa Huston

June 8, 2026

1  out of  5
rating by Carisa Huston
"I had all the extras you can get including roadside assistance, car towing etc. To find out when I needed to have my car towed yesterday it wasn't actually on my policy as someone forgot to check that box and I am now $178 in the hole having to have my car towed which should have been covered, getting a new tire $180 which is my cost out of pocket and labor to be determined as it is in the shop now, to get a new tire put on. I shouldn't have had the towing just the tire and repairs. When I talked to agent on the phone and in office I have always verified everything was correct and in the end I paid the price. Poor customer service and am NOT happy right now!!!!"
We responded:
"Thank you for sharing your experience, Carisa. I'm sorry to hear about the issues with your policy and the unexpected expenses you incurred. We take your feedback seriously and will review your situation to prevent this from happening in the future."
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Cheryl Schneider

May 21, 2026

5  out of  5
rating by Cheryl Schneider
"Very prompt service to help me get a discount on my homeowners insurance."
We responded:
"Thank you, Cheryl, for your feedback! I'm glad we could assist you quickly in securing a discount on your homeowners insurance. Your support means a lot to us. {sign off}"
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Bonnie Cox

April 22, 2026

5  out of  5
rating by Bonnie Cox
"Katie did a great job for us!"
We responded:
"Thank you, Bonnie, for your feedback! We're glad to hear that Katie provided you with great service. Your support means a lot to us. "
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Sean Downing

April 9, 2026

5  out of  5
rating by Sean Downing
"They cool people."
We responded:
"Thank you, Sean, for the great feedback! We're glad to hear you think we're cool people. If you need anything else, feel free to reach out."
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Sandy Jones

April 7, 2026

5  out of  5
rating by Sandy Jones
"Katie took care of my insurance changes very quickly. Another great job we'll done."
We responded:
"Thank you for the review, ,Sandy! We appreciate you. "
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Joshua

March 16, 2026

5  out of  5
rating by Joshua
"Katie helped me get a quote and get my vehicle insured, she was very helpful and answered all my questions. I also got a pretty fair rate!"
We responded:
"Good morning, Joshua! Appreciate your kind words about Katie and our State Farm Insurance auto rates. Thank you for supporting us! "
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Andrea Miles

March 10, 2026

5  out of  5
rating by Andrea Miles
"This office is easy to contact, they’re quick to respond, always polite and great to work with. Love this office!"
We responded:
"Thank you for your kind words, Andea! We appreciate your business here at Brent Reece/State Farm!! "
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Tyler Petrow

February 17, 2026

5  out of  5
rating by Tyler Petrow
"Katie Stevens is very helpful and kind on the phone!"
We responded:
"Thank your note, Tyler! Katie is a great asset to our team here at Brent Reece State Farm"
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Sean

January 26, 2026

5  out of  5
rating by Sean
"Katie from State Farm helped me significantly with my insurance when my mortgage servicer stopped paying the escrow. She was fast, accurate, and effective in helping get this issue resolved."
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K Fraz

January 24, 2026

5  out of  5
rating by K Fraz
"Katie provides excellent customer service. She is an attentive listener, thorough, researcher, and someone who quickly responds to our needs. She is professional, courteous, and a joy to work with."
We responded:
"Thank you, Karen! Appreciate your feedback on Katie. She is a good one! "
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Erica & Rafael

December 30, 2025

5  out of  5
rating by Erica & Rafael
"They have covered our mural & sign painting business for a few years. They do an amazing job working with us. Great communication and super fast with COI forms when needed."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Ian Puckett

December 17, 2025

5  out of  5
rating by Ian Puckett
"Katie is very helpful, upbeat, great attitude and eager to help. Always a joy to speak with her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Ben Page

Ben Page

December 8, 2025

5  out of  5
rating by Ben Page
"Katie and Brent always go above and beyond to make sure our insurance needs are taken care of. Appreciate everything they do."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Carole Shambaugh

November 24, 2025

5  out of  5
rating by Carole Shambaugh
"I have carried my auto insurance with Brent Reece at State Farm for many, many years, and I am totally satisfied! He does periodic revIews to ensure coverage needs have not shifted, and he and his office staff always return calls promptly, and making payments with them is so easy!! I highly recommend Brent and State Farm for all your insurance needs!!!"
We responded:
"Thank you so much for your kind words and for trusting our State Farm agency with your auto insurance for so many years! We're thrilled to hear that you've had such a positive experience with our regular coverage reviews and customer service. Making sure your needs are met and keeping things simple is our priority, and we truly appreciate your recommendation. We're here for you whenever you need us! -Brent"
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Thomas Weaver

September 2, 2025

5  out of  5
rating by Thomas Weaver
"I have nothing to say but the very best customer service. Kathryn Holt is a super helpful lady. She knows her business and is always willing to go above and beyond. She has taken care of us every single time we needed it. We always feel safe and secure when we deal with her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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William Yater

August 25, 2025

5  out of  5
rating by William Yater
"Quick and easy, added a new car on my policy in less than 10 minutes"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Victor Combs

Victor Combs

August 19, 2025

5  out of  5
rating by Victor Combs
"Brent reece has been outstanding as long as i've been with him. He's taking care of all the needs. Updated me of the new changes.Fully satisfied.thank you."
We responded:
"Victor, thank you for your five-star review! Our top priority is to provide our customers with top-notch service, and we are glad to learn we hit the mark. We look forward to continuing to serve you for many more years. - Brent"
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Dan Evans

August 8, 2025

5  out of  5
rating by Dan Evans
"Brent Reese is a great agent and gives personal attention"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Chrisanne Hasecuster

Chrisanne Hasecuster

July 30, 2025

4  out of  5
rating by Chrisanne Hasecuster
"People are always helpful and friendly. What I don’t like is the fact my rates go up each time there’s a renewal"
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears! "
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Debra N

July 3, 2025

5  out of  5
rating by Debra N
"Brent always keeps us updated with our policy. Everyone at the office is helpful, well informed and polite."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Vanessa Williams

Vanessa Williams

June 26, 2025

5  out of  5
rating by Vanessa Williams
"Always great to talk to, and vary helpful. I have never had any problems that they weren't able to help."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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sharon canfield

June 24, 2025

5  out of  5
rating by sharon canfield
"Very helpful staff, if Brent isn’t available, his staff have always been able to answer my questions."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Brenda Short

Brenda Short

June 20, 2025

5  out of  5
rating by Brenda Short
"Great place to meet all your insurance needs. They are great people and very nice. They are always happy to help."
We responded:
"Thank you, Brenda! We're so glad to hear that you've had a great experience with us. It’s our goal to make meeting your insurance needs as easy and seamless as possible. We’re here whenever you need us and appreciate your trust in our team! - Brent "
Profile photo of Katherine “Tony” Lee

Katherine “Tony” Lee

June 17, 2025

5  out of  5
rating by Katherine “Tony” Lee
"Brent is friendly and helpful. Explains the policies clearly. State farm is an outstanding company and Brent is a great representative of the company."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "